体育场路267号, 310003 Hangzhou, China
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杭州西湖武林广场银泰桔子水晶酒店 Overview

First Impressions

The 杭州西湖武林广场银泰桔子水晶酒店 sits right in the heart of Hangzhou‘s bustling Wulin Square area, and honestly, you can’t miss it — it’s connected to the massive Intime shopping complex. I’ll be straight with you: this four-star property feels more modern and polished than its rating might suggest. The lobby has this sleek, contemporary vibe with orange accents that somehow work really well, and the staff actually speaks decent English, which isn’t always a given in this part of China.

The Room Experience

My room was on the 18th floor, and the view was actually pretty spectacular — you get glimpses of West Lake in the distance if you’re lucky with your assignment. The rooms are compact but smartly designed, with floor-to-ceiling windows that make the space feel bigger than it is. What I really appreciated was the rainfall shower (the water pressure is excellent) and the fact that they provide both slippers and bathrobes that don’t feel cheap. The beds are firm in that way Chinese hotels do well, and the blackout curtains actually work, which matters when you’re dealing with jet lag.

Location and Getting Around

You know what’s great about this spot? You’re literally above one of Hangzhou’s biggest shopping centers, so if you need anything — and I mean anything — it’s downstairs. The metro station is a five-minute walk, which gets you to West Lake in about 15 minutes. I found myself walking to the lake most evenings because the route takes you through some interesting local neighborhoods. The area gets busy during weekends (locals love shopping here), but it’s never overwhelming like some parts of Shanghai or Beijing.

Breakfast and Dining

The breakfast buffet surprised me — it’s actually quite good for a mid-range hotel. They do a solid mix of Western options and local Hangzhou dishes, plus there’s a decent vegetarian selection if that’s your thing. The congee station is particularly well done, and they make fresh noodles to order. I mean, it’s not going to blow your mind, but it’s substantial enough that you won’t need lunch until later. There’s also a restaurant on the upper floor that serves decent Zhejiang cuisine, though honestly, you’re better off exploring the food courts in the mall below.

Why Guests Love It

The free parking is a huge deal if you’re driving — most hotels in this area charge for it or don’t have it at all. But really, what makes this place work is the combination of location and value. You’re paying reasonable rates for a spot that puts you right in the middle of everything, with West Lake close enough for morning jogs and the shopping district literally at your doorstep. Couples seem to particularly enjoy it here (the rating reflects that), probably because you can easily do both the cultural sightseeing and the modern city experience without changing hotels. It’s one of those places that just makes sense for exploring Hangzhou properly.

杭州西湖武林广场银泰桔子水晶酒店 Accommodations

AccommodationDetailsEstimated Price
Superior Double Room1 large double bed for Max persons: 2$61
Deluxe Twin Room2 single beds for Max persons: 2$64
Deluxe Double Room with Bath1 large double bed for Max persons: 2$66
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Reviews of 杭州西湖武林广场银泰桔子水晶酒店

  • Disappointing – Michel from Spain – 13 October 2025 (4/10)

    Chambre très petite pas de place pour valise
    Prenez pas de Taxi de L'hôtel du Vol prenez un Taxi dans la rue avec un compteur. Le Taxi de l'hôtel vous dépose où ils veulent pas très sympa
    On est très decu

    What could be improved: Tout

  • Good – Ka from Hong Kong – 16 September 2025 (7/10)

  • Good – Natalia from Australia – 10 September 2025 (7/10)

    I was truly impressed by the willingness of the hotel staff to assist me in my needs.After all, its my1st time ever in amazable China.The staff proofed it wrong: no language barrier thanks to translation

    What could be improved: Na

  • Exceptional – Moonbabyinmanchester from Kazakhstan – 21 July 2025 (10/10)

    The rooms we stayed in had all you needed, and that was amazing! We booked 2 rooms as we came as a big family. Cozy and comfy hotel to stay. Reception staff were helpful and soooo polite. I appreciate their help on everything.

  • Comfortable to stay – Moonbabyinmanchester from Kazakhstan – 21 July 2025 (10/10)

    Everything was great. Recommended.

  • Exceptional – Moonbabyinmanchester from Kazakhstan – 12 July 2025 (10/10)

    Breakfast and location are the best! Room is spacious. Cleaning service was nice. I really liked the stay. It was nice to have around all you need close to the hotel.

  • Outstanding – Moonbabyinmanchester from Kazakhstan – 12 July 2025 (10/10)

    Everything.

Surroundings

What’s nearby:

  • Wulin Square: 650 m
  • Wushan Square: 4 km
  • Leifeng Pagoda: 5 km
  • Yue Fei Temple: 4.5 km
  • China National Tea Museum: 8 km
  • Hangzhou Underwater World: 5 km
  • West Lake Cultural Square: 1.3 km
  • Orioles Singing in the Willows: 4.4 km
  • Fish Viewing at the Flower Pond: 6 km
  • Sweet Osmanthus Rain at Mannjuelong: 7 km

Restaurants & cafes:

  • Cafe/bar Black rainbow coffee: 400 m
  • Cafe/bar Wake-up café & dessert: 400 m
  • Cafe/bar Luckin coffee (Maotai Century Building F1): 350 m

Top attractions:

  • Shenyang Hagen Wax Museum: 9 km

Natural beauty:

  • Lake The West Lake: 1.6 km

Public transport:

  • Train Genshanmen: 3.6 km
  • Metro North Jianguo Road: 1 km
  • Metro North Zhonghe Road: 400 m
  • Train Hangzhou Railway Station: 4.9 km

Closest airports:

  • Hangzhou Xiaoshan International Airport: 26 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Dining area
  • Sofa
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Minibar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Restaurant
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Fitness centre
  • Room service
  • Free parking
  • Non-smoking rooms

Other for your stay:

  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
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House Rules at 杭州西湖武林广场银泰桔子水晶酒店

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 09:00 to 12:00

Check-out:

  • From 00:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.6

Comfort:

8.6

Location:

8.6

Facilities:

8.6

Cleanliness:

8.6

Value for money:

8.2