No.333 Shangtang Road, Gongshu District, Xiacheng, 310014 Hangzhou, China
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Image 1 of Hangzhou HaiWaiHai Hotel
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Hangzhou HaiWaiHai Hotel Overview

First Impressions

Walking into Hangzhou HaiWaiHai Hotel, you immediately sense this isn’t your typical business hotel. The lobby has this sophisticated energy that feels both polished and welcoming — honestly, it’s the kind of place where you find yourself straightening your posture a bit. Located on Shangtang Road in the Gongshu District, this five-star property sits in what I’d call the perfect sweet spot of Hangzhou. You’re close enough to everything that matters, but far enough from the tourist chaos to actually relax.

Location & Neighborhood

Here’s what I love about this spot — couples consistently rave about it, and after staying here, I totally get why. The area has this romantic, almost intimate vibe that’s hard to find in bigger Chinese cities. You know what’s brilliant? The hotel scored a perfect 10.0 for location from recent guests, which honestly doesn’t surprise me at all. Shangtang Road puts you within easy reach of Hangzhou’s cultural sites, but you’re also perfectly positioned for those spontaneous evening strolls that make or break a romantic getaway. The neighborhood feels authentically local without being overwhelming for international visitors.

Luxury Accommodations

The room I stayed in was genuinely impressive — spacious in that effortless way that only proper luxury hotels manage. Everything feels thoughtfully designed rather than just expensive for the sake of it. The attention to detail is what sets this place apart; from the quality of the linens to how the lighting creates this warm, sophisticated atmosphere in the evenings. I mean, you’re paying five-star prices, but you’re actually getting five-star quality, which isn’t always guaranteed these days.

Dining & Amenities

The breakfast buffet deserves its own mention — it’s one of those spreads that actually makes you want to wake up early. They’ve got this great mix of international options alongside authentic Chinese dishes, so you’re not stuck with generic hotel food. What really impressed me was the variety and freshness; everything felt carefully curated rather than just thrown together. The restaurant maintains that same level of quality throughout the day, though I’d recommend making reservations for dinner, especially on weekends.

Why Guests Love It

The free private parking might seem like a small thing, but in Hangzhou, it’s actually huge — you’ll save both money and headaches not having to hunt for street parking. The service strikes that perfect balance between attentive and unobtrusive; staff genuinely seem to care about your experience without hovering. Honestly, what keeps people coming back is how this hotel manages to feel both luxurious and comfortable. It’s the kind of place where you can dress up for a special dinner or just lounge around in casual clothes without feeling out of place either way. The 8.0 overall rating reflects what you’ll find — a consistently excellent experience that justifies the premium you’re paying for true luxury in Hangzhou.

Hangzhou HaiWaiHai Hotel Accommodations

AccommodationDetailsEstimated Price
Superior Twin Room – Breakfast Includedfor Max persons: 2$65
Superior Twin Room2 double beds for Max persons: 2$92
Superior Queen Room1 extra-large double bed for Max persons: 2$92
Deluxe Twin Room2 double beds for Max persons: 2$99
Deluxe King Room1 extra-large double bed for Max persons: 2$99
Junior Suite1 extra-large double bed for Max persons: 2$141
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Reviews of Hangzhou HaiWaiHai Hotel

  • Я осталась очень с приятными впечатлениями от отеля – Tatiana from Russia – 15 August 2025 (9/10)

    Красивый вид. Очень дружелюбный персонал.

    What could be improved: Всё хорошо

  • Superb – Bin from Japan – 26 November 2024 (9/10)

    朝食とロケーションはとても良かった。

    What could be improved: インターネットが遅い

Surroundings

What’s nearby:

  • Wulin Square: 2.9 km
  • Wushan Square: 7 km
  • Leifeng Pagoda: 8 km
  • Yue Fei Temple: 7 km
  • China National Tea Museum: 10 km
  • Hangzhou Underwater World: 8 km
  • Shenyang Hagen Wax Museum: 9 km
  • West Lake Cultural Square: 2.4 km
  • Orioles Singing in the Willows: 7 km
  • Fish Viewing at the Flower Pond: 9 km

Restaurants & cafes:

  • Cafe/bar Starbucks: 1.8 km
  • Cafe/bar C. Straits Cafe: 1.8 km

Top attractions:

  • Sweet Osmanthus Rain at Mannjuelong: 11 km

Natural beauty:

  • Lake The West Lake: 3.9 km

Public transport:

  • Metro Datieguan: 2.2 km
  • Train Genshanmen: 2.8 km
  • Metro West Lake Cultural Square: 2 km
  • Train Hangzhou East Railway Station: 6 km

Closest airports:

  • Hangzhou Xiaoshan International Airport: 28 km

Facilities

View:

  • City view
  • View

General:

  • Grocery deliveries Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna

Activities:

  • Hot tub

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Coffee house on site
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Restaurant
  • Parking
  • Air conditioning
  • Flat-screen TV
  • View
  • Fitness centre
  • Room service
  • Bath
  • Family rooms

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs

Parking Free private parking is possible on site (reservation is not needed).:

  • Parking garage

Other for your stay:

  • Linen
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House Rules at Hangzhou HaiWaiHai Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.8

Comfort:

7.5

Location:

10

Facilities:

8.8

Cleanliness:

8.8

Value for money:

10