Hangzhou Upper Inn

Hangzhou Upper Inn Overview

First Impressions

The Hangzhou Upper Inn sits in the Sky Wing Business Center, and honestly, the name doesn’t do justice to how well-positioned this place actually is. When I first walked into the lobby, I was struck by how this four-star property manages to feel both professional and welcoming — there’s something refreshing about a hotel that knows exactly what it is without trying too hard. The attention to detail in the common areas sets an immediate positive tone for your stay.

Location & Getting Around

You know what really impressed me about this spot in Hangzhou? The location genuinely lives up to its 8.5 rating from recent guests, and I can see why couples rate it so highly. Being in Jianggan District puts you right in the heart of the business area, but it’s not all corporate towers and rushing executives. The metro connections are solid — you can actually get to West Lake without the usual traffic headaches that plague this city. I mean, when you’re staying somewhere that locals consider well-connected, that tells you something. The accessibility to major attractions makes it an ideal base for exploring the region.

The Room Experience

The room itself surprised me with its thoughtful layout. It’s not trying to be flashy, but everything feels purposeful — good lighting for working (which matters more than you’d think), a decent-sized desk, and windows that actually open if you want some fresh air. The bathroom was clean and functional, though don’t expect marble countertops or anything fancy. What I appreciated most was the reliable WiFi and how quiet it stayed even during busy weekday evenings. The furnishings are comfortable and well-maintained throughout.

Practical Considerations

Here’s something I wish more hotels understood — sometimes it’s the small stuff that makes or breaks a stay. The staff here actually seem to know the neighborhood well, which helped when I needed directions to a specific restaurant that wasn’t showing up properly on my map app. Parking is available, though like most places in this part of Hangzhou, you’ll want to confirm availability if you’re driving. The business center facilities work well if you need to print boarding passes or handle last-minute work stuff. Guest services remain responsive and helpful throughout your visit.

Why Guests Love It

After spending a few nights here, I get why this place works so well for couples and business travelers alike. It’s that sweet spot where you’re paying for location and reliability rather than unnecessary frills. The 7.2 rating feels honest — it’s not perfect, but it delivers on what matters most. You’re close enough to everything that matters in Hangzhou, the service is consistent, and you won’t find yourself dealing with the usual frustrations that come with staying in less established properties. Sometimes that’s exactly what you need, and this property understands that philosophy well.

Hangzhou hotels keep guests close to Hefang Street snack alleys, Grand Canal ferries, and silk museums.

Hangzhou Upper Inn Accommodations

Reviews of Hangzhou Upper Inn

• Very good – Serge from France – 8 October 2025 (8/10)

• Good for the price and location but skip breakfast. – Paxman from Australia – 1 October 2025 (7/10)

  Room was spacious and overall very comfortable. Very good shower with great water pressure. Bottled water replenished each day was good as the tap water said non-potable. Good location near the metro station making commuting easy. Good food options close by for budget and higher cost dining.
  
  What could be improved: Breakfast was very ordinary and really didn't cater for western cuisine at all. Coffee was awful so we had to go around the corner to Starbucks or Luckin to get something better. Bed was not comfortable.

• Disappointing – Xuanzhi from United Kingdom – 24 July 2025 (4/10)

• Personal muy amable – Daniel from Spain – 14 June 2025 (10/10)

  Personal muy amable y servicial. La habitación amplia y limpia. Ubicado muy cerca de la estación de tren.

• Good location but overpriced – Luke from Australia – 26 April 2025 (6/10)

  Location is convenient, 15 minute walk from east train station
  
  What could be improved: For the same price you can stay in 5 star hotels not too far away, this was a 3 star at best.

• Fantástico hotel – Inigo from Spain – 22 August 2024 (10/10)

  Habitación amplia, limpia y con todas las comodidades. Amplia variedad en el desayuno. Situado a 5 minutos de una estación de metro, a una parada de la estación de tren. A destacar la amabilidad del personal, y destacar a una chica que tuve un problema y me ayudó a resolverlo, por lo cual les estoy muy agradecido. Excelente relación calidad-precio.

• Aceptable – Luis from Colombia – 26 April 2024 (7/10)

  Es un lugar limpio
  
  What could be improved: El personal no habla inglés y el wifi te lo tienen que activar solo en tu habitación y solo si tienes un número chino

• Great – Bee from Malaysia – 6 April 2024 (10/10)

  The staff called 'Shu' (舒）really go extra miles to assist us, make us feel like home. She is really best hotel staff we ever met.
  
  What could be improved: Hotel floor seems abit dusty

• No value for money at all. – Yasas from Sri Lanka – 1 March 2024 (3/10)

  Nothing
  
  What could be improved: It has been listed as a four star property but the facilities they offer is two star. You cannot even take a taxi up to the door stop. No Bell boys either to help with luggage. Never stay here again.

• Exceptional – Jiansheng from China – 14 April 2023 (10/10)

Surroundings

Facilities