No 99 Shenhua Road Gongshu District, 310011 Hangzhou, China
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Image 1 of Mercure Hangzhou Xixi Zijingang
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Mercure Hangzhou Xixi Zijingang Overview

First Impressions

Walking into Mercure Hangzhou Xixi Zijingang, you immediately get that polished business hotel vibe — clean lines, modern lobby, and staff who actually seem to know what they’re doing. It’s one of those four-star places that doesn’t try too hard to impress but gets the fundamentals right. The location on Shenhua Road in Gongshu District might not sound glamorous, but honestly, it’s pretty smart positioning if you’re here for business or want easy access to different parts of Hangzhou. The hotel’s strategic placement makes it an ideal base for both leisure and corporate travelers exploring the city.

The Room Experience

The room I stayed in was exactly what you’d expect from Mercure — thoughtfully designed without being flashy. Everything worked (which, let’s be honest, isn’t always a given), and the bed was genuinely comfortable. You know what I appreciated? The little details like decent lighting for actually reading and enough outlets placed where you need them. The bathroom was spotless, and the shower had proper water pressure — sometimes it’s the simple things that make your day. The furnishings strike a perfect balance between comfort and functionality.

Breakfast and Dining

The breakfast spread here is actually quite solid. They do both continental and buffet options, and I was pleasantly surprised by the variety — you’ve got your standard international fare but also some local touches that make it feel less generic. The coffee was better than I expected, and they kept everything well-stocked even during busy morning hours. There’s also a restaurant on-site that serves decent meals, though I found myself exploring the neighborhood food scene more often than not. The dining team demonstrates genuine attention to guest preferences and dietary requirements.

Practical Perks

Here’s something that’ll save you money and hassle — free parking is available right at the hotel. In a city like Hangzhou, that’s not something to take lightly. The staff speaks English well enough to handle most requests, and the front desk was helpful with directions and local recommendations. The WiFi actually works throughout the building (again, not always a given), and the business center is there if you need to print boarding passes or handle work stuff. These amenities reflect the hotel’s commitment to guest convenience.

Why Guests Love It

I can see why couples rate this place so highly — it’s got that comfortable, reliable feel that makes for a stress-free stay together. The neighborhood is quiet enough for good sleep but connected enough that you’re not stuck in the middle of nowhere. You’re well-positioned to explore different parts of Hangzhou without dealing with the chaos of staying right in the tourist center. It’s the kind of place where everything just works smoothly, which means you can focus on actually enjoying your trip rather than dealing with hotel headaches. The Mercure consistently delivers on its promise of dependable hospitality.

Mercure Hangzhou Xixi Zijingang Accommodations

AccommodationDetailsEstimated Price
Standard King Room1 extra-large double bed for Max persons: 2$189
Superior King Room1 extra-large double bed for Max persons: 2$199
Deluxe King Room1 extra-large double bed for Max persons: 2$218
Executive King Room1 extra-large double bed for Max persons: 2$236
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Reviews of Mercure Hangzhou Xixi Zijingang

  • Good – Anonymous from New Zealand – 29 May 2025 (7/10)

  • Good – Sylvie from France – 18 January 2025 (7/10)

  • Good experience I had – Msa from Bangladesh – 12 December 2024 (10/10)

    It was good for me

    What could be improved: It’s limitless outside of city

Surroundings

What’s nearby:

  • Wulin Square: 8 km
  • Wushan Square: 10 km
  • Leifeng Pagoda: 11 km
  • Yue Fei Temple: 8 km
  • China National Tea Museum: 10 km
  • Hangzhou Underwater World: 11 km
  • Shenyang Hagen Wax Museum: 8 km
  • West Lake Cultural Square: 7 km
  • Orioles Singing in the Willows: 10 km
  • Fish Viewing at the Flower Pond: 11 km

Restaurants & cafes:

  • Cafe/bar One Pint Pub: 1.9 km
  • Cafe/bar Luckin coffee: 1.9 km
  • Cafe/bar Starbucks Coffee: 1.7 km

Top attractions:

  • Sweet Osmanthus Rain at Mannjuelong: 13 km

Natural beauty:

  • Lake The West Lake: 5 km

Public transport:

  • Metro和睦: 350 m
  • Train三墩: 7 km
  • Train勾庄: 7 km
  • Metro萍水街: 800 m

Closest airports:

  • Hangzhou Xiaoshan International Airport: 36 km

Facilities

General:

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Non-smoking rooms
  • Room service

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Restaurant

Languages spoken:

  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box Additional charge

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 2 restaurants
  • Parking
  • Free WiFi
  • Fitness centre
  • Room service
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Valet parking
  • Tour desk

Parking Free public parking is possible on site (reservation is not needed).:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Other for your stay:

  • Fitness
  • Fitness centre
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House Rules at Mercure Hangzhou Xixi Zijingang

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.3

Comfort:

8.3

Location:

8.3

Facilities:

8.3

Cleanliness:

8.3

Value for money:

8.3