

Shama Heda Serviced Apartment Overview
First Impressions
Walking into Shama Heda Serviced Apartment on Jinsha Road, you immediately get that “this is going to work out well” feeling. The lobby has this polished, modern vibe without being stuffy — honestly, it feels more like stepping into a friend’s upscale building than a typical hotel. The staff actually remembers your name after the first day, which is something I wasn’t expecting from a four-star property in Hangzhou. You know what really caught my attention? The way they’ve designed the entrance area to feel residential rather than commercial.
The Apartment Experience
Here’s where things get interesting — these aren’t just hotel rooms with a mini-fridge thrown in. Each apartment feels like someone’s actual home, complete with a proper kitchen that you’ll actually want to use. I mean, there’s real counter space, full-size appliances, and enough dishes to cook a proper meal. The living area flows naturally into the bedroom space, and the whole setup just makes sense for longer stays. The Wi-Fi is solid throughout (tested it while video calling from the couch), and there’s this nice attention to detail in the furnishings that makes you feel settled rather than just passing through.
Location Perks
Jianggan District might not sound glamorous, but honestly, this location works really well. You’re close enough to the action without dealing with the chaos of central Hangzhou traffic. There’s a decent metro connection nearby — I found myself using it more than expected because it’s genuinely convenient. The neighborhood has that authentic local feel during the day, with small shops and cafes that aren’t trying to cater to tourists. For couples especially, the area offers some nice evening walks along quieter streets, which explains why so many pairs end up rating this place highly.
Daily Comforts
The room setup really shines during longer stays — and I suspect that’s exactly what they’re going for. Storage space is generous (you can actually unpack everything), and the bathroom feels more spacious than most hotel arrangements. What I appreciated was the laundry situation — there’s an actual washer/dryer in each unit, not just some shared facility down the hall. The air conditioning works well, which matters more than you’d think during Hangzhou’s humid summers. Small thing, but the blackout curtains actually block light properly, so you can sleep in if that’s your thing.
Why Guests Love It
This place gets the balance right between hotel service and apartment independence. You can cook your own breakfast or grab something from the nearby local spots — both options work equally well. The parking situation is straightforward if you’re driving, though most guests seem to rely on public transport anyway. What really sets it apart is how it feels after a few days — instead of getting tired of your temporary space, you actually start to feel at home. Recent guests consistently mention the location quality, and after staying here, I get why that keeps coming up in reviews.
Hotel in Hangzhou reservations surge before G20 anniversary galas when summit venues reopen to guests.
Shama Heda Serviced Apartment Accommodations
| Accommodation | Details | Estimated Price |
|---|---|---|
| One Bedroom King 62 Sqm | 1 large double bed for Max persons: 2 | $75 |
| One Bedroom Twin 62 Sqm | 2 single beds for Max persons: 2 | $75 |
| Superior Studio | 1 large double bed for Max persons: 2 | $83 |
| Superior Twin Room | 2 single beds for Max persons: 2 | $83 |


Reviews of Shama Heda Serviced Apartment
Very enjoyable stay. Great room and handy to the restaurants and subway – Maurice from New Zealand – 26 October 2024 (9/10)
The staff were excellent, especially Tang in the restaurant.
Exceptional – Avigdor from Russia – 29 September 2024 (10/10)
Pleasant – Tatsunosuke from Japan – 29 July 2024 (6/10)
Exceptional – Alfayez from Kuwait – 10 July 2024 (10/10)
Exceptional – Lesedi from China – 11 January 2024 (10/10)
总体非常满意,性价比很好。 – Grant from China – 17 May 2023 (9/10)
早餐营养丰富,公寓设施齐全,员工热情主动。。
What could be improved: 客房落地玻璃幕墙没有护栏,带小小孩有点担心安全,可能是多虑了。。Exceptional – Yuri from Japan – 14 May 2023 (10/10)
不能开窗,另外都很好
Surroundings
Restaurants & cafes:
- Cafe/bar Luckin Coffee: 18 km
- Cafe/bar Forty 8 at Park Hyatt: 18 km
- Cafe/bar85° C, 85 Degrees Cafe: 17 km
Public transport:
- Train乔司: 13 km
- Metro Jinshahu: 350 m
- Metro Gaosha Road: 550 m
- Train Yuhang Railway Station: 12 km
Closest airports:
- Hangzhou Xiaoshan International Airport: 19 km
Facilities
Bedroom:
- Wardrobe or closet
Bathroom:
- Private bathroom
Wellness:
- Fitness centre
Transport:
- Car hire
- Airport shuttle Additional charge
Living Area:
- Sofa
- Desk
Common areas:
- Shared lounge/T V area
Food & Drink:
- Room service
Miscellaneous:
- Wheelchair accessible
- Air conditioning
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Room Amenities:
- Ironing facilities
- Iron
- Hot tub
Languages spoken:
- English
- Chinese
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- DVD player
- Telephone
Reception services:
- Concierge service
- Luggage storage
- Currency exchange
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
Great for your stay:
- Private bathroom
- Parking
- Kitchen
- Airport shuttle
- Free WiFi
- Air conditioning
- Fitness centre
- Room service
- Family rooms
- Free parking
Parking Free private parking is possible on site (reservation is not needed).:
- Parking garage
Other for your stay:
- Kitchenware
- Kitchen
- Washing machine


House Rules at Shama Heda Serviced Apartment
Pets:
- Pets are not allowed.
Check-in:
- From 14:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
Cleanliness:
Value for money:

