

Somerset IOC Hangzhou Overview
First Impressions
Walking into Somerset IOC Hangzhou, you immediately sense this isn’t your typical hotel stay. This five-star serviced residence sits on Jinji Road in what’s honestly one of the most strategic spots I’ve encountered in Hangzhou — and trust me, I’ve stayed in quite a few places around the city. The lobby has that understated luxury feel that doesn’t scream for attention but quietly whispers “we know what we’re doing here.” You know what really caught my eye? The way natural light floods the entrance, creating this warm, welcoming atmosphere that immediately puts you at ease.
The Apartment Experience
Here’s where Somerset really shines — these aren’t just hotel rooms, they’re fully serviced apartments that actually feel like home. Each apartment comes with a proper kitchen setup, which honestly saved me a fortune during my extended stay. The living spaces are generous (something you don’t always get in Chinese cities), and the bedrooms have this perfect balance of comfort and functionality. I mean, when you’re staying somewhere for more than a few nights, having space to spread out makes all the difference. The room design feels distinctly modern but with subtle nods to local aesthetics — nothing too flashy, just thoughtfully done.
Location Perks
The location feedback doesn’t lie — couples really do love this spot, and I can see why. You’re positioned perfectly to explore both the business district and the more traditional parts of Hangzhou without feeling stuck in either. What I particularly appreciated was how easy it became to slip into local life here. There’s something about this neighborhood that feels authentically Hangzhou rather than touristy. The metro connections are solid, and you’ll find yourself within reasonable distance of West Lake without being in the thick of the crowds.
Daily Luxuries
The breakfast spread actually impressed me — and I’m usually pretty skeptical about hotel breakfast claims. They’ve got this buffet setup that covers Continental, Asian, and American options without any of them feeling like an afterthought. The congee was particularly good (clearly made by someone who knows what they’re doing), and the Western options didn’t have that sad hotel quality you sometimes encounter. Plus, there’s free parking on site, which honestly feels like a small miracle in a city like Hangzhou where parking can be a genuine headache.
Why Guests Love It
What sets Somerset apart is how it handles the details that matter for longer stays. The spa facilities provide a perfect way to unwind after long days exploring the city, and the service feels genuinely attentive without being intrusive. The staff seems to understand that guests here aren’t just passing through — they’re living here temporarily. That 9.2 rating makes perfect sense once you’ve experienced how smoothly everything operates. It’s the kind of place where you settle in quickly and find yourself genuinely comfortable, whether you’re here for business or taking time to properly explore what Hangzhou has to offer.


Reviews of Somerset IOC Hangzhou
excellent – Azeana from Malaysia – 3 October 2025 (9/10)
spacious
What could be improved: walk a little bit to metroGood facilities, good breakfast – Tun from Singapore – 23 September 2025 (10/10)
Helpful, safe, good breakfast, good facilities, and fabulous room with washing machine that i can do laundry. Walking distance to Stadium around 1km+ to attend Charlie concert.
Convenient store 200m downstairs. I will choose this again if i come for concerts.Helpful front desk – Tun from Singapore – 23 September 2025 (10/10)
Came for Charlie concert. Walking distance around 1.2km to the big Lotus stadium. Very helpful front desk. Especially Mr Guo. I sent my food delivery wrong address to the next building. He took an effort to bring me across the main road to look for it. Luckily found. Good job.
Exceptional – Khaleel from China – 20 July 2025 (10/10)
Nice spacious room with a kitchen and washing machine inside the room. Breakfast is nice. Staff are kind and helpful
Amazing stay and would recommend to anyone wanting to stay in hangzhou – Xiyun from Australia – 18 July 2025 (10/10)
Large space and amazing service by staff at the property
What could be improved: Some items seemed old such as some towels being rippedOverall a good valve. – Khun from United States – 17 July 2025 (10/10)
The rooms are clean and large enough. A great bathtub and shower location.
What could be improved: There is no way for Taxi to come to the front of the hotel since the gate won't allow any car to come in. You need to drag your luggage to the reception area. If you have more than two luggages, you will be in trouble to get there since a good distance from the street to get to the reception area. No swimming pool, no kid play area, etc. similar to other Somerest hotels.Great stay. – Ying from United States – 11 July 2025 (10/10)
Rooms are recently remodeled with all the appliances needed, very spacious and clean. Staff are very friendly and helpful.
What could be improved: The location is not so convenient, need to take taxi to any places.Exceptional – Badar from Oman – 2 July 2025 (10/10)
Clean. Good people. Quiet, good location
What could be improved: NothingExceptional – Gjorgjina from North Macedonia – 13 June 2025 (10/10)
Breakfast. View. Room
What could be improved: Slow elevatorsExceptional – Stephane from France – 30 April 2025 (10/10)
Service staff apartment
What could be improved: Breakfast could be better
Surroundings
What’s nearby:
- Wulin Square: 9 km
- Wushan Square: 9 km
- Leifeng Pagoda: 11 km
- Yue Fei Temple: 12 km
- China National Tea Museum: 15 km
- Hangzhou Underwater World: 10 km
- West Lake Cultural Square: 10 km
- Orioles Singing in the Willows: 10 km
- Fish Viewing at the Flower Pond: 12 km
- Sweet Osmanthus Rain at Mannjuelong: 14 km
Restaurants & cafes:
- Cafe/bar Costa Coffee: 3.6 km
- Cafe/bar Luckin Coffee: 4 km
Natural beauty:
- Lake The West Lake: 8 km
Public transport:
- Train盈宁: 4 km
- Metro Yingfeng Road: 1.7 km
- Metro Qianjiang Century City: 800 m
- Train Hangzhou Railway Station: 7 km
Closest airports:
- Hangzhou Xiaoshan International Airport: 18 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
- Dressing room
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Wellness:
- Fitness
- Fitness centre
Living Area:
- Dining area
- Sofa
- Desk
Common areas:
- Shared lounge/T V area
Food & Drink:
- Wine/champagne Additional charge
- Room service
- Tea/Coffee maker
Miscellaneous:
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoor & View:
- City view
- View
Room Amenities:
- Drying rack for clothing
- Clothes rack
- Carpeted
- Ironing facilities
- Iron
Languages spoken:
- Mandarin
- English
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service Additional charge
- Dry cleaning Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Services & Extras:
- Wake-up service
- Wake up service/Alarm clock
Media & Technology:
- Flat-screen TV
- Cable channels
- CD player
- Telephone
- TV
Reception services:
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Private bathroom
- Parking
- Kitchen
- Free WiFi
- Air conditioning
- Flat-screen TV
- View
- Fitness centre
- Room service
- Family rooms
Entertainment and family services:
- Indoor play area
- Baby safety gates
- Kids’ club
- Child safety socket covers
Parking Free private parking is possible on site (reservation is needed).:
- Parking garage
Other for your stay:
- Dining table
- Cleaning products
- Toaster
- Stovetop
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette


House Rules at Somerset IOC Hangzhou
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 00:00 to 12:00
Age restriction:
- Check-in is only possible for guests aged between 18 and 90
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
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Location:
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