

Westlake Service Apartment Overview
First Impressions
When I first walked into Westlake Service Apartment, I’ll be honest — it’s not going to wow you with flashy lobbies or marble everything. This three-star property in Hangzhou keeps things straightforward, but you know what? Sometimes that’s exactly what you need. The building itself is modern enough, and the staff actually seemed to care about getting you settled in properly rather than just going through the motions.
The Apartment Experience
Here’s where things get interesting — you’re not just getting a hotel room, you’re getting an actual apartment setup. Mine had a proper kitchen area with everything you’d need to whip up breakfast or heat up some of those amazing local takeout finds from the neighborhood. The space feels more like staying at a friend’s place than a typical hotel, which honestly made my week-long stay much more comfortable. The furnishing is clean and functional — nothing fancy, but everything works as it should.
Location Magic
This is where the Westlake Service Apartment really shines, and I mean really shines. You’re right in Shangcheng district, which puts you walking distance from West Lake — and trust me, those morning strolls around the lake before the tour groups arrive are pure gold. The location score of 8.7 isn’t just numbers on a screen; you can actually feel it when you step outside. There’s a reason couples rate this spot so highly for romantic trips — you’ve got lakeside paths, traditional tea houses, and some of Hangzhou’s best local eateries all within easy reach.
Practical Perks
Let’s talk about the stuff that actually matters when you’re traveling. Parking is available right on site, which — if you’ve ever tried to find parking near West Lake during peak season — you’ll know is basically a small miracle. The building has decent Wi-Fi throughout, and the apartment setup means you can spread out your stuff without living out of a suitcase for days. Plus, having that kitchen space means you can grab fresh ingredients from the local markets and actually use them, which adds a nice authentic touch to your stay.
Why Guests Love It
Look, this isn’t a place that’s trying to be something it’s not. What you get is solid, reliable accommodation in one of Hangzhou’s most desirable spots without paying resort prices. The fact that couples consistently rave about the location tells you everything — when you can walk to West Lake for sunrise, hit up authentic Hangzhou restaurants for lunch, and still be back in your comfortable space by evening, you’ve got a pretty good setup. It’s the kind of place where the location does most of the heavy lifting, and honestly, in a city like Hangzhou, that’s exactly what you want.
Apartments in Hangzhou suit families with lakeside windows, full kitchens, and sunset strolls through Xixi Wetlands parks.
Westlake Service Apartment Accommodations
| Accommodation | Details | Estimated Price |
|---|---|---|
| Apartment | 2 large double beds for Max persons: 4 | $49 |


Reviews of Westlake Service Apartment
Niet te duur hotel op goede locatie – Thom from Belgium – 16 October 2024 (7/10)
Goede locatie, een redelijke afstand van het meer en de metro. Makkelijk bereikbaar vanuit beide grote stations. Bij het meer is een groot nieuw winkelcentrum met food court en andere restaurants. Voor het hotel is er een avondmarkt. Wij hadden de deluxe family room waarbij 1 bed in een afgescheiden ruimte stond. Dit was wel makkelijk om de kinderen te laten slapen.
What could be improved: Het is niet heel makkelijk te vinden en we zagen de naam ook nergens staan. De receptie beneden stuurt je door naar de eigenlijke receptie op een van de etages. Prima kamers qua uitrusting maar gedateerd en de badkamer was niet erg schoon. Prijs-kwaliteit is gemiddeld, wij vonden het acceptabel voor de prijs op die locatie. De foto's zijn nauwelijks representatief.Exceptional – Jasmine from Malaysia – 25 September 2024 (10/10)
非常舒适 很像家的感觉 附近很多吃的 很靠近大众点评奖 新周记 巷子里的江南味 口味独特 在马来西亚吃不到的味道 棒棒
Good – Hoi from Singapore – 8 September 2024 (7/10)
Room rate is friendly, location is considered convenient.
What could be improved: All having hard time closing the spoiled toilet sliding door with no lock.Pleasant – Yu-an from Taiwan – 13 May 2024 (6/10)
位置方便,離西湖近,性價比高,適合預算有限之旅遊
What could be improved: 由於是公寓式酒店,摻有一般住戶,衛生環境雜亂,抽煙氾濫Great value for money, but problems with communication with the staff – Slobodan from Montenegro – 24 April 2024 (9/10)
Spacious and comfortable room, on a high floor, quiet, with kitchenette
What could be improved: The staff spoke nearly no English, we had problems with communication, the reception was too small for the size of the hotel (always crammed with guests and luggage), no kitchenware at all in the kitchenetteExceptional – Hsuanen from Taiwan – 24 April 2024 (10/10)
樓下就是夜市,後面很多美食,有一間安徽料理很好吃,房間夠大
Pleasant – Khiok from Singapore – 18 April 2024 (6/10)
The location.
What could be improved: Some of the things in the room are pretty old.Good – Daniele from Italy – 18 March 2024 (7/10)
Ottima posizione e le camere erano abbastanza grandi, con tutti i servizi previsti. Ottimo rapporto qualità prezzo. Cambio giornaliero di asciugamani e di tutto il kit bagno.
What could be improved: Uno dei due appartamenti prenotati era molto sporco, puzza di fumo, caldissimo ed è stato quasi impossibile farlo arieggiare propriamente.第一次入住中国的Service Apartment,感觉特别棒! – Li from Singapore – 22 January 2024 (8/10)
好的地段,方便,性价比不错!前台姐姐也很平易近人。当时候办理入住的时候在付款上出现了一些小插曲,但前台姐姐很详细的和我解释我在网站订购的时候是否已经付费等等,还把她当时如何操作付款的方式让我了解。毕竟自己也是担心自己付了双倍那之后要处理的手续很比较麻烦毕竟是在国外消费的。打扫房间阿姨也很亲切,每天都把房间打扫得很干净,打扫的速度特别快。
still good cost performance – Xuehan from Canada – 7 January 2024 (6/10)
Location
What could be improved: The upper bed mattress in the family room is not comfy. The bed is very close to the heat…hard to decide proper temperature.
Surroundings
What’s nearby:
- Wulin Square: 2.9 km
- Wushan Square: 2.2 km
- Leifeng Pagoda: 4.1 km
- Yue Fei Temple: 4.6 km
- China National Tea Museum: 7 km
- Hangzhou Underwater World: 3.9 km
- West Lake Cultural Square: 3.3 km
- Orioles Singing in the Willows: 2.7 km
- Fish Viewing at the Flower Pond: 4.7 km
- Sweet Osmanthus Rain at Mannjuelong: 6 km
Restaurants & cafes:
- Cafe/bar Shamrock: 400 m
- Cafe/bar Earth Rules: 550 m
- Cafe/bar Sunrise Lounge: 600 m
Top attractions:
- Shenyang Hagen Wax Museum: 9 km
Natural beauty:
- Lake The West Lake: 800 m
Public transport:
- Metro Chengzhan: 1.3 km
- Train Nanxingqiao: 4.9 km
- Metro Ding’an Road: 1.1 km
- Train Hangzhou Railway Station: 2.7 km
Closest airports:
- Hangzhou Xiaoshan International Airport: 25 km
Facilities
Bathroom:
- Private bathroom
Food & Drink:
- Grocery deliveries
- Restaurant
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Non-smoking rooms
Languages spoken:
- Chinese
Cleaning services:
- Daily housekeeping
Reception services:
- Luggage storage
- 24-hour front desk
Great for your stay:
- Private bathroom
- Restaurant
- Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Luggage storage
- Lift
Other for your stay:
- Dining area


House Rules at Westlake Service Apartment
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
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Location:
Free WiFi:
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