No. 492 Fengqing road, Gongshu, Gongshu, 310015 Hangzhou, China
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Image 1 of Hilton Garden Inn Hangzhou Xixi Zijingang
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Hilton Garden Inn Hangzhou Xixi Zijingang Overview

First Impressions

Walking into Hilton Garden Inn Hangzhou Xixi Zijingang, you immediately get that reliable Hilton Garden Inn vibe — clean, modern, and refreshingly straightforward. The lobby has this crisp, business-friendly atmosphere that somehow doesn’t feel sterile, which honestly surprised me given how many cookie-cutter hotels you find in this part of Hangzhou. The staff here actually seem to know what they’re doing, and check-in was smooth even during what appeared to be a busy evening rush.

Location & Neighborhood

Here’s the thing about Fengqing Road — it’s not exactly downtown, but that’s actually what makes it work so well. You’re in the Gongshu district, which puts you close to the Xixi Wetland Park (seriously, don’t skip this if you have time) and Zijingang campus area. The three-star rating might seem modest, but the location scores speak for themselves — couples especially seem to love it here, and I can see why. There’s something nice about being away from the tourist chaos while still having easy access to the city center via metro or taxi.

The Room Experience

My room was exactly what you’d expect from Hilton Garden Inn — functional, comfortable, and designed by someone who actually travels for work. The bed was properly firm (not that mushy hotel bed nonsense), and the workspace actually had enough outlets and decent lighting. What I really appreciated was the blackout curtains that, you know, actually blocked out light — seems basic, but you’d be surprised how many places get this wrong. The bathroom was compact but well-designed, with a shower that had proper water pressure.

Breakfast & Dining

The buffet breakfast here is honestly better than it needs to be for a mid-range hotel. They’ve got the usual international options, but there’s also a decent selection of local dishes that don’t feel like afterthoughts. I mean, the congee was actually good, and they had proper Chinese pickled vegetables alongside the standard Western fare. The restaurant area gets busy around 7:30 AM, so if you’re not a morning person, either get there early or wait until after 9 when the business crowd clears out.

Why Guests Love It

What really sets this place apart is how it balances being part of a reliable chain with actually feeling connected to its location. The recent guests aren’t wrong about rating the location so highly — you get that sweet spot of being near interesting parts of Hangzhou without paying downtown prices or dealing with downtown crowds. The parking situation is straightforward (which, trust me, matters in this city), and the whole operation just runs smoothly. It’s the kind of place where everything works as it should, which sounds boring but is actually pretty refreshing when you’re traveling.

Hilton Garden Inn Hangzhou Xixi Zijingang Accommodations

AccommodationDetailsEstimated Price
King Guest Room1 extra-large double bed for Max persons: 2$50
Twin Room2 single beds for Max persons: 2$50
Superior King Room1 extra-large double bed for Max persons: 2$58
Deluxe King Room1 extra-large double bed for Max persons: 2$65
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Reviews of Hilton Garden Inn Hangzhou Xixi Zijingang

  • It was our first trip to Hangzhou for a visit .and we liked the atmosphere in the hotel especially the staff was very he – Hania from China – 8 October 2025 (10/10)

    Staff very kind and helpful,rooms clean ,and comfortable bed

    What could be improved: Nothing .exceeded my expectations

  • i had an amazing stay and would definitely stay here again if i have to – Smit from Australia – 13 September 2025 (9/10)

    rooms was quite comfortable and everything was upto the hilton standard. staff was polite and helpful

  • Exceptional – Charles from United States – 26 August 2025 (10/10)

    It’s just too expensive

    What could be improved: The price

  • Exceptional – Husam from Libya – 10 May 2025 (10/10)

    excellent hotel

  • Very good – L from China – 8 September 2024 (8/10)

    Very comfortable room, clean, very bright.

    What could be improved: Staff not speak English. No food service in the room from the hotel. Breakfast pretty poor for Hilton.

  • Comfortable stay – Chithrananda from Sri Lanka – 21 November 2023 (8/10)

    We are staying at the hotel for 10 days now and will stay for two more days. Initially we planned to stay for three days and move out but we decided to stay here. The staff is very helpful and caring. They try to help you seriously to make our needs fulfilled. Rooms are clean and comfortable.

    What could be improved: Did not find any. If they have at least one English fluently speaking receptionist things would be very much easier for foreigners. 😎👍

  • Exceptional – Tungalagtamir from Mongolia – 15 September 2023 (10/10)

    No

    What could be improved: No

  • Best ideal place for Hangzhou visitors. – Sivasubramaniam from Hong Kong – 29 August 2023 (10/10)

    Excellent staff and facilities.

  • Overall comfortable and clean – Shichai from Malaysia – 14 June 2023 (8/10)

    room comfort and simple facility

    What could be improved: Getting a taxi is a bit difficult for foreigner that does not have the local apps

  • A great (getaway) – Murtada from Rwanda – 6 April 2023 (8/10)

    It is eventually by Hilton, that makes you expect a certain standard and I wasn't disappointed.
    Room is amazing in all aspects, breakfast, facilities, amenities all are good.

    What could be improved: The location is not the best and only one guy from the staff understands English.
    Almost all signs are in Chinese.

Surroundings

What’s nearby:

  • Wulin Square: 10 km
  • Wushan Square: 15 km
  • Leifeng Pagoda: 17 km
  • Yue Fei Temple: 12 km
  • China National Tea Museum: 13 km
  • Hangzhou Underwater World: 17 km
  • Shenyang Hagen Wax Museum: 10 km
  • West Lake Cultural Square: 10 km
  • Orioles Singing in the Willows: 16 km
  • Fish Viewing at the Flower Pond: 18 km

Restaurants & cafes:

  • Cafe/bar T coffee: 3.8 km
  • Cafe/bar Shuya Coffee: 3.7 km
  • Cafe/bar Starbucks Coffee: 4 km

Top attractions:

  • Sweet Osmanthus Rain at Mannjuelong: 19 km

Natural beauty:

  • Lake The West Lake: 9 km

Public transport:

  • Metro Sandun: 2.9 km
  • Train三墩: 5 km
  • Train勾庄: 4.5 km
  • Metro Dunxiang Street: 2.7 km

Closest airports:

  • Hangzhou Xiaoshan International Airport: 38 km

Facilities

General:

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Heating
  • Ironing facilities
  • Facilities for disabled guests

Bathroom:

  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Minibar

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • Chinese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Free WiFi
  • Fitness centre
  • Air conditioning
  • Flat-screen TV
  • Facilities for disabled guests
  • Shower
  • Minibar
  • Luggage storage
  • Laundry

Other for your stay:

  • Refrigerator
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House Rules at Hilton Garden Inn Hangzhou Xixi Zijingang

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.3

Comfort:

9.5

Location:

8.5

Free WiFi:

8.0

Facilities:

9.3

Cleanliness:

9.5

Value for money:

9.1