Holiday Inn Express Hangzhou Airport by IHG

Holiday Inn Express Hangzhou Airport by IHG Overview

First Impressions

Walking into the Holiday Inn Express Hangzhou Airport by IHG, I was honestly surprised by how polished everything felt for an airport hotel. The lobby has this clean, modern vibe that doesn’t scream “transit stop” — you know what I mean? It’s tucked into Building 19 of the Dexin Airport City complex, which sounds industrial but actually works really well. The staff greeted me in both English and Mandarin, and check-in was refreshingly quick, even during what seemed like a busy evening rush.

Location & Getting Around

Here’s the thing about staying near Hangzhou Xiaoshan International Airport — this four-star hotel really nails the balance between accessibility and comfort. You’re literally minutes from the terminal, which saved my sanity during an early morning departure. But what I didn’t expect was how easy it is to get into the city center if you want to explore. The airport express runs frequently, and honestly, I managed a quick evening trip to West Lake without any hassle. Couples seem to really appreciate this setup — I can see why it gets such high marks for romantic getaways.

The Room Experience

My room was on the eighth floor, and I’ll admit, the soundproofing impressed me more than it probably should have. You’d think being this close to an airport would mean constant noise, but I actually slept really well. The bed was firm (which I prefer), and the bathroom was spotless with decent water pressure. There’s a work desk that’s actually usable — not one of those tiny afterthoughts — and the WiFi held up during a video call back home. The view isn’t spectacular, but the curtains block out light completely, which matters more when you’re dealing with jet lag.

Practical Perks

The breakfast situation here works better than most airport hotels I’ve tried. It’s not fancy, but there’s a good mix of Western and Chinese options, and the coffee is actually drinkable. What really stood out was the parking setup — if you’re driving to catch a flight, the rates are reasonable and the shuttle service runs on schedule. I watched other guests use it, and it seemed pretty seamless. The fitness center is small but functional, and there’s a business center that’s open 24/7, which came in handy when I needed to print boarding passes at an odd hour.

Why Guests Love It

Look, this isn’t the kind of place you’d book for a week-long vacation, but for what it is — a reliable, comfortable airport hotel — it really delivers. The location gets consistently high ratings because it genuinely makes travel easier without feeling like you’re roughing it. I mean, when you can get a good night’s sleep, grab a decent breakfast, and be at your gate in under 20 minutes, that’s worth something. The fact that couples rate it so highly tells you the rooms are comfortable enough for a proper stay, not just a crash pad between flights. It’s one of those places that does exactly what it promises, which is rarer than you’d think in the airport hotel game.

Holiday Inn Express Hangzhou Airport by IHG Accommodations

Reviews of Holiday Inn Express Hangzhou Airport by IHG

• thanks to staff and nice clean room I left the hotel with a smile on my face and well fed . – Irina from Italy – 12 October 2025 (10/10)

  Clean, spacious, friendly hotel in good location . Excellent breakfast . OUTSTANDING CUSTOMER SERVICE. Super helpful, friendly, patient, professional. I very much recommend this place .
  
  What could be improved: Nothing

• Good hotel for a layover – Saya from Kazakhstan – 8 October 2025 (10/10)

  Spacious rooms
  
  What could be improved: Nothing

• Superb – Aizada from Kazakhstan – 3 October 2025 (9/10)

  Clean room, comfortable bed, tasty breakfast. Hotel close to the airport.

• Very good – Viktoriia from Ukraine – 12 September 2025 (8/10)

  room was nice, location very convenient, and the opportunity to order a bus to the airport every 30 min
  
  What could be improved: a bit noisy because of the big street

• Superb – Khaisa from Kazakhstan – 20 August 2025 (9/10)

  Excellent service and price 👍

• Please Beware of Scammers! – Askar from Kazakhstan – 16 August 2025 (8/10)

  No doubt the hotel was really nice for an overnight stay before your next flight. The food was good all the amenities and laundry too.
  
  What could be improved: Beware scammers!!!, they charged my credit card twice right after I left, they knew I was going for my flight and would not notice the fraught, luckily my flight was delayed. Isn't my first time so face this kind of problems of double tariffs. I had booked 4 rooms as there were 10 of us traveling including a baby too, I presume the managers took advantage that I would not notice, luckily I've saved their contacts right after the checkout and called their managers regarding this dilemma, 2 days passed by and still they did not refund me 😐

• Excellent – Fatima from Qatar – 12 July 2025 (9/10)

  Really clean room is really clean and nice and near to the metro station like 300m and the station is only one stop to the airport. Or by uber maybe 10min drive

• Exceptional – Otigba from Nigeria – 7 July 2025 (10/10)

  Great customer care.

• Excellent stay and really enjoy the breakfast. – Siak from Malaysia – 5 July 2025 (8/10)

  New hotel and very clean. About 6 km from airport which provides free bus shuttle to and from airport every hour. We reached the airport about 12 pm but failed to contact the hotel for free shuttle because we did not know we only have to use the last 7 digit of hotel number using Chinese SIM card. In the end we took a taxi which is quite cheap, only CNY 26. Nearby hotel, there are hawker stores which operate from 10 pm to 4 pm supper goers. Furthermore it is only about 200 m to MRT station.
  
  What could be improved: Clean, new and spacious. Big varieties of food for breakfast

• Very good – Anel from Kazakhstan – 26 June 2025 (10/10)

  The location is perfect for transfer/transit travelers! The rooms are very clean and modern. Free pick up and send off to the airport! Also a tasty bonus: many street food sellers at night in front of the hotel.
  
  What could be improved: Breakfast options are kind of limited, but still it was very tasty and I'm not complaining

Surroundings

Facilities