Holiday Inn Xiaoshan by IHG

Holiday Inn Xiaoshan by IHG Overview

First Impressions

Walking into Holiday Inn Xiaoshan by IHG, I was honestly surprised by how polished everything felt. The lobby sits right in the Hang Lung Plaza Building, which means you’re basically stepping into a shopping and business complex — but in a good way. It’s one of those four-star properties that doesn’t try too hard to be fancy, yet still manages to feel pretty sophisticated. The staff greeted me in both Mandarin and English, and I could tell right away this wasn’t your typical cookie-cutter chain hotel.

Location & Getting Around

Here’s what I love about this spot in Hangzhou — you’re in Xiaoshan district, which puts you closer to the airport but still connected to everything that matters. The parking situation is actually fantastic since it’s private and right at the hotel, which honestly saved me a ton of hassle. You know what’s interesting? Couples seem to really gravitate toward this place, and after staying here, I get it. There’s something about being slightly removed from the main tourist chaos while still having easy access to the city center that just works for romantic getaways.

The Room Experience

My room was on the 12th floor with a decent view of the plaza below. The space felt modern without being sterile — clean lines, comfortable bed, and a work desk that actually had good lighting. What struck me was how quiet everything was, considering we’re literally above a shopping complex. The bathroom was well-designed with a proper shower (not one of those tiny European-style ones), and the air conditioning worked perfectly, which you definitely appreciate during Hangzhou’s humid summers.

Breakfast & Dining

The breakfast buffet surprised me in the best way possible. I mean, it’s not going to win any awards, but they had this nice mix of Western options alongside local dishes that actually tasted authentic. The congee was particularly good, and they kept the coffee fresh throughout the morning service. There’s also a restaurant on-site that serves decent Chinese cuisine, though honestly, with the plaza location, you’ve got plenty of other dining options just an elevator ride away.

Why Guests Love It

After talking to other guests and seeing how many people return here, it’s clear this place has figured out something important. The service feels personal without being intrusive, and the location gives you that sweet spot between convenience and tranquility. The fact that it consistently rates so highly with recent guests tells you everything — this isn’t just a place to crash for the night. It’s actually comfortable enough that you’ll look forward to coming back to your room after a long day exploring Hangzhou’s temples and West Lake area. This four-star hotel truly delivers on its promise of quality hospitality.

Holiday Inn Xiaoshan by IHG Accommodations

Reviews of Holiday Inn Xiaoshan by IHG

• Superb – Motus from Russia – 12 October 2025 (9/10)

  Хороший отель. Удобная локация. Рядом есть все необходимое (метро, торговый центр, магазин, рестораны)
  
  What could be improved: –

• Poco amigable el personal , – Gustavo from Panama – 2 October 2025 (6/10)

  Si ubicación y desayuno, las áreas recreativas y lobby
  
  What could be improved: Se ve muy viejo sus instalaciones en especial las de madera sus colores oscuros lo hacen ver viejo .no hacen caso del estatus y descuentos de BOOkING

• Exceptional – Son from Netherlands – 21 September 2025 (10/10)

  Staff were incredibly nice especially a guy called Pony.

• Exceptional – Tuya from Mongolia – 11 September 2025 (10/10)

• Pentru un sejur scurt merita. – Valerica from Romania – 18 August 2025 (8/10)

  Locatie buna, aproape de zone comerciale si la cam 20 min de aeroport.
  
  What could be improved: Aerul conditionat nu a fost pe placul meu.

• Exceptional – Fitri from Malaysia – 11 August 2025 (10/10)

• Very good – Philippe from France – 10 August 2025 (8/10)

  Hotel bien équipé. Plusieurs restaurants aux alentours. Quartier en développement. La piscine était bien et facilement accessible au 3ieme étage.
  
  What could be improved: Trop éloigné du centre historique. Accès au métro un peu long.

• Exceptional – Lim from Singapore – 26 June 2025 (10/10)

• Nice but the pool was too cold – Melody from United Kingdom – 24 January 2025 (7/10)

  Breakfast and location was lovely
  
  What could be improved: The swimming pool was cold

• Superb – Troy from New Zealand – 4 June 2024 (9/10)

  What could be improved: 健身房建议预备一些纸巾，这样做完器械可以随时清洁

Surroundings

Facilities