No. 538, Shiqiao Road, Xiacheng, 310000 Hangzhou, China
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Image 1 of Vienna Hotel Hangzhou Banshan Shiqiao Road
Image 2 of Vienna Hotel Hangzhou Banshan Shiqiao Road

Vienna Hotel Hangzhou Banshan Shiqiao Road Overview

First Impressions

The Vienna Hotel Hangzhou Banshan Shiqiao Road sits on a busy stretch of Shiqiao Road, and honestly, you might walk past it if you’re not paying attention. It’s one of those three-star places that doesn’t try to be flashy — just clean, efficient, and surprisingly well-run. I mean, when you see that 9.8 rating, you start to wonder what they’re doing right, and after staying there, I get it. The hotel has earned its reputation through consistent attention to guest comfort and practical amenities.

Location & Getting Around

The Banshan area isn’t exactly central Hangzhou, but that’s actually part of its charm. You’re away from the tourist crowds around West Lake, yet still connected to everything that matters. The subway isn’t right at your doorstep, but there are plenty of buses running along Shiqiao Road, and taxi drivers know the area well. What I really appreciated was how quiet it gets at night — you know how some hotels on main roads can be noisy? This one manages to block out most of the street sounds. The neighborhood offers a genuine local experience without sacrificing accessibility.

The Room Experience

My room was smaller than what you’d find at international chains, but everything was thoughtfully arranged. The bed was surprisingly comfortable (sometimes you worry with mid-range Chinese hotels), and the bathroom was spotless with decent water pressure. There’s free WiFi that actually works well, which isn’t always a given. The air conditioning was quiet and effective — important during Hangzhou’s humid summers. They’ve clearly put effort into the details, like having enough power outlets and proper blackout curtains. The overall design maximizes functionality in a compact space.

Service & Amenities

The front desk staff speaks enough English to help foreign guests, though having a translation app handy doesn’t hurt. They’re genuinely helpful — I needed directions to a local restaurant one evening, and the clerk actually drew me a little map with landmarks. The hotel doesn’t have a spa or fancy facilities, but there’s a decent breakfast spread (mostly Chinese options with some Western items), and they keep the lobby area clean and welcoming. Parking is available if you’re driving, which is useful since this area isn’t as walkable as downtown. An apartment-style kitchen or kitchenette would enhance longer stays, though the current setup serves short-term visitors well.

Why Guests Love It

Here’s the thing about this Vienna Hotel — it delivers exactly what it promises without any pretense. The location rating makes sense when you realize you’re getting a peaceful neighborhood feel while still being connected to the city. Couples seem to particularly enjoy it because it’s quiet, clean, and offers good value without breaking the budget. You’re not paying for marble lobbies or rooftop pools, but you’re getting a solid night’s sleep and reliable service. Sometimes that’s exactly what you need, especially if you’re planning to spend your days exploring Hangzhou rather than lounging at the hotel. This hotel represents honest, straightforward hospitality at its best.

Vienna Hotel Hangzhou Banshan Shiqiao Road Accommodations

AccommodationDetailsEstimated Price
Standard Twin Roomfor Max persons: 2$36
Standard Singe Roomfor Max persons: 2$36
King Room with Viewfor Max persons: 2$43
Twin Room with Viewfor Max persons: 2$44
Deluxe Suitefor Max persons: 2$66
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Image 4 of Vienna Hotel Hangzhou Banshan Shiqiao Road

Reviews of Vienna Hotel Hangzhou Banshan Shiqiao Road

  • Exceptional – Danny from Belgium – 26 August 2024 (10/10)

    Everything

  • Megfelelő – Pere from Hungary – 15 July 2024 (9/10)

    A személyzet pozitív hozzáállása.

    What could be improved: Nem volt tájékoztatás arról, hogy a szobányi nincs egyetlen ablak sem.

  • Exceptional – Andrew from China – 5 December 2023 (10/10)

    Yes

  • Exceptional – Gregorčič from Slovenia – 28 September 2023 (10/10)

    They gave us free breakfast that was very good. The room and facilities are clean and bed is comfy.

    What could be improved: They were unresponsive when we had questions.

  • Exceptional – Jacqueline from China – 8 July 2023 (10/10)

    The General Manager ..Any was Exceptional! Literally made my logistical arrangements herself…

    Very friendly staff…😊

  • Exceptional – Martin from Germany – 28 June 2023 (10/10)

    Wonderful and helpful staff. ALL of them!
    Nice views from my room

    What could be improved: Maybe the corridors felt a little old

Surroundings

What’s nearby:

  • Wulin Square: 12 km
  • Wushan Square: 16 km
  • Leifeng Pagoda: 18 km
  • Yue Fei Temple: 17 km
  • China National Tea Museum: 18 km
  • Hangzhou Underwater World: 18 km
  • Shenyang Hagen Wax Museum: 19 km
  • West Lake Cultural Square: 11 km
  • Orioles Singing in the Willows: 17 km
  • Fish Viewing at the Flower Pond: 19 km

Restaurants & cafes:

  • Cafe/bar星巴克: 8 km
  • Cafe/bar C. Straits Cafe: 9 km

Natural beauty:

  • Lake The West Lake: 14 km

Public transport:

  • Train乔司: 8 km
  • Train笕桥: 4.4 km
  • Metro华丰路: 1.2 km
  • Metro同协路: 2 km

Closest airports:

  • Hangzhou Xiaoshan International Airport: 34 km

Facilities

General:

  • Air conditioning
  • Lift
  • Non-smoking rooms

Services:

  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Food & Drink:

  • Restaurant

Languages spoken:

  • Chinese

Media & Technology:

  • TV

Great for your stay:

  • Private bathroom
  • Restaurant
  • Free WiFi
  • Air conditioning
  • Non-smoking rooms
  • Tour desk
  • Luggage storage
  • Lift

Other for your stay:

  • Private bathroom
Image 5 of Vienna Hotel Hangzhou Banshan Shiqiao Road
Image 6 of Vienna Hotel Hangzhou Banshan Shiqiao Road

House Rules at Vienna Hotel Hangzhou Banshan Shiqiao Road

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 18:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

10

Comfort:

10

Location:

9.0

Facilities:

10

Cleanliness:

9.5

Value for money:

10